Contact Us

If you have a query, the JumiaPay customer service team is always happy to help. Please take a look at our FAQ section, for both customers and merchants, since your question may have already been answered.

If you cannot find the answer to your question within our FAQs, please write to us at [email protected] or call our customer service line 01 460 4400 and a JumiaPay representative will assist you. Telephone line is open daily from 9 AM to 6 PM.